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Courses › Marketing Basics › 3 of 6

Lesson 3: Ask for reviews

Recent, genuine reviews are among the strongest reasons people choose a small business.

Ask at the right moment

Ask right after a job goes well, while the customer is happy. Make it easy: a direct link or QR code, not instructions to search for you.

Ask everyone, honestly

Ask all customers rather than picking only happy ones, and never offer payment or discounts for reviews; platforms prohibit it and it can backfire.

Reply to every review

Thank people for good reviews and respond calmly and helpfully to bad ones. Future customers read the replies too.

Do this today

Make a direct review link and QR code, and ask your last three happy customers.

Review request link & QR builder